What is COE(Coaching for Operational Excellence)?
We provide education and coaching to facilitate actual client-led creation of outcome and internalization of improved capability.
COE Program Process
Through education, we induce changes in thoughts and perspective, apply them in the field to change methods and actions, and gradually improve personnel through coaching, ultimately helping to internalize work habit change.
Step 1. Knowing
Change in Thoughts & Perspectives
- Conceptual and theoretical education
- Case Study
- Methodology learning
Step 2. Doing
Method & Behavior Change
- Field data gathering
- Development of field application method
- Implementation of improvement plans
Step 3. Coaching
Gradual Improvement
- Check and guide
- Coaching for field application
- Identification of complementary items
Step 4. Being
Change in Work Habit
- Learning new ways of working
- Continuous execution and habituation
- Internalization